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Marty Park
Kevin Burns
Author & Attitude Adjuster
Why address "Attitude" in an economic downturn?
The truth is Attitude, in this time of economic uncertainty, is far
more important than ever. It's the attitude of
your people, when they speak with customers, which will make you a
winner in a “down” economy while keeping your people's
perspective in check when they hear the media say the sky is falling.
Attitude is perspective. Change the perspective and you change the
results. Once you change someone's perspective, once you change how
they see problems, you
change results. Companies around the world are still succeeding in spite of the
"economic downturn." Want to know
their secrets? Companies become successful
when they don't allow excuses, reasons or justifiers to stand in their
way. That's "Attitude."
Leadership is an Attitude. Service is an Attitude. Safety is an
Attitude. Success is an Attitude. Winning is an Attitude. Perspective
is an Attitude. None of it is measurable or tangible. But you won't find a single successful organization without it.
The author of seven books on “attitude” and an internationally sought-after speaker, Kevin Burns is the founder of Burns Attitude Systems & Education (BASE). He works with companies and organizations throughout North America to help them achieve better performance and improved attitude - with no more reasons, excuses or justifiers for not being better than everyone else.
Ken Larson
The Champions' Coach